Shipping & Returns Policy

Donations do not incur shipping charges.
iTICKET now handles all ticketing.
CD Purchases: NZ Barok aims to post your CD to you within 7 days of receiving your order within NZ. Please allow up to 5 weeks for international orders. NZ Barok has a flat rate of NZ$10.00 for tracked postage within NZ and NZ$25.00 for overseas.
Faulty CD: If a CD is faulty, we apologise for the inconvenience and will meet our obligations under the NZ Consumer Guarantees Act to provide a replacement copy. NZ Barok is happy to exchange a CD with proof of purchase, providing the item is in its original condition.
How to Return a CD within NZ: Pack the item you are returning using the original packaging, attach the Parcel Post Returns label to the package, drop the item off at your local NZ post shop. Original condition includes having the CD case, CD and CD booklet returned.
CD Damaged in Transit: If your CD arrives damaged please keep all the contents including the packaging or parcel that the item arrived in.
For customer service enquiries please contact:
NZ Barok Operations Manager Email: contact@nzbarok.org.nz
Mail: 16 Alison Ave, Herald Island, Auckland 0618, New Zealand. Phone: 022 416 6465

Latest from Facebook

Stay up to date

Receive first-hand updates on our concerts, reviews, and all the exciting happenings we’re immersed in. Join our community and be part of the musical journey with exclusive insights and news delivered right to your inbox. Don’t miss a beat – subscribe now!